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All about shipping, delivery, shipping costs, etc.

Shipping area

Orders can be delivered in:


Delivery times (Netherlands & Belgium)

Orders placed before 5:00 PM will be delivered on the next working day between 5:00 PM and 11:00 PM.

 


Shipping costs Netherlands

Our shipping costs are €2.99 per order for orders of 4 items or more.

For orders of 4 pieces or more, the shipping costs are €2.99
For orders of 3 pieces, the shipping costs are €5.99
For orders of 2 pieces, the shipping costs are €7.99
For orders of 1 piece, the shipping costs are €9.99

 


Shipping costs Belgium*

For deliveries in the Flemish-speaking part and Brussels in BELGIUM, we charge the Dutch shipping costs (see paragraph above) + a surcharge of €1.50 per shipment on top. 

 

Shipping and delivery proof


This is what your delivery looks like

After completing your order, our automation system will pass this on to our carrier Trunkrs. Thanks to this unique collaboration, you will receive your order of Vegan Visboer/ Vegan Fisherman products freshly frozen and delivered to your home.


Packaging and shelf life

All our products have an expiration date. The Vegan Visboer/ Vegan Fisherman products are delivered freshly frozen, resulting in a long shelf life. After delivery, place the products immediately in the freezer (-18 °C) or let them thaw outside the freezer for 60 minutes before immediate use.

When placed immediately and stored continuously in the freezer (-18 °C), the Vegan Visboer fish substitutes can be kept for at least 9 months.

 


Sustainable delivery

Trunkrs is a delivery service that, just like Vegan Visboer/ Vegan Fisherman, focuses on sustainability. They use existing resources for the transport service provided, including reusable cooling elements. This ensures that your order remains in perfect condition, while at the same time, we work together on a lower CO2 footprint.

 


Receiving your order

 


Backorder products not in stock

A product may be temporarily out of stock. In that case, we will contact you to arrange an alternative delivery day for the subsequent delivery of the missing products.

 

Questions?

Do you have questions about the ordering process and deliveries of Vegan Visboer/ Vegan Fisherman? Please contact us at [email protected].

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